Mercurial > hg > blitz_stable
diff docs/feedback.html @ 0:3dc0c5604566
Initial checkin of blitz 2.0 fcs - no installer yet.
| author | Dan Creswell <dan.creswell@gmail.com> |
|---|---|
| date | Sat, 21 Mar 2009 11:00:06 +0000 |
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--- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/docs/feedback.html Sat Mar 21 11:00:06 2009 +0000 @@ -0,0 +1,82 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> +<html> +<head> + + <title>Reporting Bugs, Providing Feedback or Asking Questions</title> +</head> + + +<body> + +<h1>Reporting Bugs, Providing Feedback or Asking Questions</h1> + + +<p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>. +However, we would prefer that you use the site at SourceForge (we +receive email advisories whenever you update the trackers). By +entering your issues, requests etc as SourceForge you are helping to +build a knowledgebase for other users and we can potentially spot +trends and over-arching issues.</p> + + +<h2>Providing Feedback</h2> + + +If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&group_id=126322&func=browse">using the enhancements tracker</a> + +<h2>Asking Questions</h2> + + +If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&group_id=126322&func=browse">using the support tracker</a> + +<h2>Reporting Bugs</h2> + + +<p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&group_id=126322&func=browse">using the bug tracker</a>. If you can, include: + +</p> +<ol> + + <li> Which version of Blitz JavaSpaces you're using.</li> + + <li> Which JDK you're using.</li> + + <li> The relevant scripts and configuration files.</li> + + <li> A description of the problem. </li> + + <li> Steps to reproduce the problem including code(if appropriate). </li> + + <li> If you're getting an exception please include the <em>full</em> stack trace. </li> + + <li> + <p>If you're encountering a deadlock, please include a thread dump, if possible:</p> + + + + <ul> + + <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li> + + <li> On Solaris/Linux and other UNIX variants, this is achieved by +hitting CTRL+\ in the terminal which is running the Blitz instance.</li> + + + </ul> + + + + <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p> + + </li> + +</ol> + + +Many thanks! + +<p></p> +<div align="center"><a href="../index.html">Back to Documentation</a></div> + +</body> +</html>