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Initial checkin of blitz 2.0 fcs - no installer yet.
author Dan Creswell <dan.creswell@gmail.com>
date Sat, 21 Mar 2009 11:00:06 +0000
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
2 <html>
3 <head>
4
5 <title>Reporting Bugs, Providing Feedback or Asking Questions</title>
6 </head>
7
8
9 <body>
10
11 <h1>Reporting Bugs, Providing Feedback or Asking Questions</h1>
12
13
14 <p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>.
15 However, we would prefer that you use the site at SourceForge (we
16 receive email advisories whenever you update the trackers). &nbsp;By
17 entering your issues, requests etc as SourceForge you are helping to
18 build a knowledgebase for other users and we can potentially spot
19 trends and over-arching issues.</p>
20
21
22 <h2>Providing Feedback</h2>
23
24
25 If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&amp;group_id=126322&amp;func=browse">using the enhancements tracker</a>
26
27 <h2>Asking Questions</h2>
28
29
30 If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&amp;group_id=126322&amp;func=browse">using the support tracker</a>
31
32 <h2>Reporting Bugs</h2>
33
34
35 <p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&amp;group_id=126322&amp;func=browse">using the bug tracker</a>. If you can, include:
36
37 </p>
38 <ol>
39
40 <li> Which version of Blitz JavaSpaces you're using.</li>
41
42 <li> Which JDK you're using.</li>
43
44 <li> The relevant scripts and configuration files.</li>
45
46 <li> A description of the problem. </li>
47
48 <li> Steps to reproduce the problem including code(if appropriate). </li>
49
50 <li> If you're getting an exception please include the <em>full</em> stack trace. </li>
51
52 <li>
53 <p>If you're encountering a deadlock, please include a thread dump, if possible:</p>
54
55
56
57 <ul>
58
59 <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li>
60
61 <li> On Solaris/Linux and other UNIX variants, this is achieved by
62 hitting CTRL+\ in the terminal which is running the Blitz instance.</li>
63
64
65 </ul>
66
67
68
69 <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p>
70
71 </li>
72
73 </ol>
74
75
76 Many thanks!
77
78 <p></p>
79 <div align="center"><a href="../index.html">Back to Documentation</a></div>
80
81 </body>
82 </html>