Mercurial > hg > blitz_stable
comparison docs/feedback.html @ 0:3dc0c5604566
Initial checkin of blitz 2.0 fcs - no installer yet.
author | Dan Creswell <dan.creswell@gmail.com> |
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date | Sat, 21 Mar 2009 11:00:06 +0000 |
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> | |
2 <html> | |
3 <head> | |
4 | |
5 <title>Reporting Bugs, Providing Feedback or Asking Questions</title> | |
6 </head> | |
7 | |
8 | |
9 <body> | |
10 | |
11 <h1>Reporting Bugs, Providing Feedback or Asking Questions</h1> | |
12 | |
13 | |
14 <p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>. | |
15 However, we would prefer that you use the site at SourceForge (we | |
16 receive email advisories whenever you update the trackers). By | |
17 entering your issues, requests etc as SourceForge you are helping to | |
18 build a knowledgebase for other users and we can potentially spot | |
19 trends and over-arching issues.</p> | |
20 | |
21 | |
22 <h2>Providing Feedback</h2> | |
23 | |
24 | |
25 If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&group_id=126322&func=browse">using the enhancements tracker</a> | |
26 | |
27 <h2>Asking Questions</h2> | |
28 | |
29 | |
30 If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&group_id=126322&func=browse">using the support tracker</a> | |
31 | |
32 <h2>Reporting Bugs</h2> | |
33 | |
34 | |
35 <p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&group_id=126322&func=browse">using the bug tracker</a>. If you can, include: | |
36 | |
37 </p> | |
38 <ol> | |
39 | |
40 <li> Which version of Blitz JavaSpaces you're using.</li> | |
41 | |
42 <li> Which JDK you're using.</li> | |
43 | |
44 <li> The relevant scripts and configuration files.</li> | |
45 | |
46 <li> A description of the problem. </li> | |
47 | |
48 <li> Steps to reproduce the problem including code(if appropriate). </li> | |
49 | |
50 <li> If you're getting an exception please include the <em>full</em> stack trace. </li> | |
51 | |
52 <li> | |
53 <p>If you're encountering a deadlock, please include a thread dump, if possible:</p> | |
54 | |
55 | |
56 | |
57 <ul> | |
58 | |
59 <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li> | |
60 | |
61 <li> On Solaris/Linux and other UNIX variants, this is achieved by | |
62 hitting CTRL+\ in the terminal which is running the Blitz instance.</li> | |
63 | |
64 | |
65 </ul> | |
66 | |
67 | |
68 | |
69 <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p> | |
70 | |
71 </li> | |
72 | |
73 </ol> | |
74 | |
75 | |
76 Many thanks! | |
77 | |
78 <p></p> | |
79 <div align="center"><a href="../index.html">Back to Documentation</a></div> | |
80 | |
81 </body> | |
82 </html> |