Mercurial > hg > blitz_stable
annotate docs/feedback.html @ 35:6f68e94c1fb8 default tip
Add CondensedStats monitoring utility, equivalent to vmstat
author | Dominic Cleal <dominic-cleal@cdo2.com> |
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date | Thu, 05 Aug 2010 11:07:25 +0100 |
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> |
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2 <html> |
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3 <head> |
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5 <title>Reporting Bugs, Providing Feedback or Asking Questions</title> |
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6 </head> |
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9 <body> |
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11 <h1>Reporting Bugs, Providing Feedback or Asking Questions</h1> |
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14 <p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>. |
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15 However, we would prefer that you use the site at SourceForge (we |
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16 receive email advisories whenever you update the trackers). By |
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17 entering your issues, requests etc as SourceForge you are helping to |
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18 build a knowledgebase for other users and we can potentially spot |
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19 trends and over-arching issues.</p> |
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20 |
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22 <h2>Providing Feedback</h2> |
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23 |
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25 If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&group_id=126322&func=browse">using the enhancements tracker</a> |
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26 |
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27 <h2>Asking Questions</h2> |
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28 |
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29 |
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30 If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&group_id=126322&func=browse">using the support tracker</a> |
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31 |
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32 <h2>Reporting Bugs</h2> |
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33 |
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34 |
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35 <p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&group_id=126322&func=browse">using the bug tracker</a>. If you can, include: |
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36 |
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37 </p> |
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38 <ol> |
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39 |
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40 <li> Which version of Blitz JavaSpaces you're using.</li> |
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41 |
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42 <li> Which JDK you're using.</li> |
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43 |
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44 <li> The relevant scripts and configuration files.</li> |
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45 |
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46 <li> A description of the problem. </li> |
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47 |
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48 <li> Steps to reproduce the problem including code(if appropriate). </li> |
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49 |
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50 <li> If you're getting an exception please include the <em>full</em> stack trace. </li> |
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51 |
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52 <li> |
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53 <p>If you're encountering a deadlock, please include a thread dump, if possible:</p> |
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54 |
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56 |
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57 <ul> |
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58 |
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59 <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li> |
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60 |
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61 <li> On Solaris/Linux and other UNIX variants, this is achieved by |
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62 hitting CTRL+\ in the terminal which is running the Blitz instance.</li> |
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63 |
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64 |
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65 </ul> |
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69 <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p> |
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70 |
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71 </li> |
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72 |
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73 </ol> |
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74 |
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75 |
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76 Many thanks! |
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77 |
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78 <p></p> |
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79 <div align="center"><a href="../index.html">Back to Documentation</a></div> |
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80 |
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81 </body> |
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82 </html> |