annotate docs/feedback.html @ 23:b7e52953b7a6

Add some cache/memory statistics to help spot potential exhaustion and other tuning issues.
author Dan Creswell <dan.creswell@gmail.com>
date Fri, 28 Aug 2009 17:23:33 +0100
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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2 <html>
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3 <head>
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5 <title>Reporting Bugs, Providing Feedback or Asking Questions</title>
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6 </head>
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9 <body>
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11 <h1>Reporting Bugs, Providing Feedback or Asking Questions</h1>
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14 <p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>.
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15 However, we would prefer that you use the site at SourceForge (we
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16 receive email advisories whenever you update the trackers). &nbsp;By
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17 entering your issues, requests etc as SourceForge you are helping to
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18 build a knowledgebase for other users and we can potentially spot
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19 trends and over-arching issues.</p>
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21
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22 <h2>Providing Feedback</h2>
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25 If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&amp;group_id=126322&amp;func=browse">using the enhancements tracker</a>
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26
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27 <h2>Asking Questions</h2>
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30 If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&amp;group_id=126322&amp;func=browse">using the support tracker</a>
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31
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32 <h2>Reporting Bugs</h2>
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34
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35 <p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&amp;group_id=126322&amp;func=browse">using the bug tracker</a>. If you can, include:
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37 </p>
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38 <ol>
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39
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40 <li> Which version of Blitz JavaSpaces you're using.</li>
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41
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42 <li> Which JDK you're using.</li>
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43
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44 <li> The relevant scripts and configuration files.</li>
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45
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46 <li> A description of the problem. </li>
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47
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48 <li> Steps to reproduce the problem including code(if appropriate). </li>
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49
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50 <li> If you're getting an exception please include the <em>full</em> stack trace. </li>
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52 <li>
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53 <p>If you're encountering a deadlock, please include a thread dump, if possible:</p>
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57 <ul>
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58
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59 <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li>
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60
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61 <li> On Solaris/Linux and other UNIX variants, this is achieved by
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62 hitting CTRL+\ in the terminal which is running the Blitz instance.</li>
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65 </ul>
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69 <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p>
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71 </li>
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73 </ol>
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76 Many thanks!
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78 <p></p>
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79 <div align="center"><a href="../index.html">Back to Documentation</a></div>
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81 </body>
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82 </html>