Mercurial > hg > blitz_condensed

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  <title>Reporting Bugs, Providing Feedback or Asking Questions</title>
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<h1>Reporting Bugs, Providing Feedback or Asking Questions</h1>


<p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>.
However, we would prefer that you use the site at SourceForge (we
receive email advisories whenever you update the trackers). &nbsp;By
entering your issues, requests etc as SourceForge you are helping to
build a knowledgebase for other users and we can potentially spot
trends and over-arching issues.</p>


<h2>Providing Feedback</h2>


If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&amp;group_id=126322&amp;func=browse">using the enhancements tracker</a>

<h2>Asking Questions</h2>


If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&amp;group_id=126322&amp;func=browse">using the support tracker</a>

<h2>Reporting Bugs</h2>


<p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&amp;group_id=126322&amp;func=browse">using the bug tracker</a>.  If you can, include:

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<ol>

  <li> Which version of Blitz JavaSpaces you're using.</li>

  <li> Which JDK you're using.</li>

  <li> The relevant scripts and configuration files.</li>

  <li> A description of the problem. </li>

  <li> Steps to reproduce the problem including code(if appropriate). </li>

  <li> If you're getting an exception please include the <em>full</em> stack trace. </li>

  <li>
    <p>If you're encountering a deadlock, please include a thread dump, if possible:</p>


    <ul>

	<li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li>

	<li> On Solaris/Linux and other UNIX variants, this is achieved by
hitting CTRL+\ in the terminal which is running the Blitz instance.</li>


    </ul>


    <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p>

  </li>

</ol>


Many thanks!

<p></p>
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author	Dominic Cleal <dominic-cleal@cdo2.com>
date	Thu, 05 Aug 2010 11:07:25 +0100
parents	3dc0c5604566
children