Mercurial > hg > blitz_stable
view docs/feedback.html @ 21:66c7bfc3e89e
Upgrade to BDB JE 3.3.87
author | Dan Creswell <dan.creswell@gmail.com> |
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date | Sun, 16 Aug 2009 15:26:33 +0100 |
parents | 3dc0c5604566 |
children |
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Reporting Bugs, Providing Feedback or Asking Questions</title> </head> <body> <h1>Reporting Bugs, Providing Feedback or Asking Questions</h1> <p>In emergency, contact us directly at <a href="mailto:blitz@dancres.org">dancres.org</a>. However, we would prefer that you use the site at SourceForge (we receive email advisories whenever you update the trackers). By entering your issues, requests etc as SourceForge you are helping to build a knowledgebase for other users and we can potentially spot trends and over-arching issues.</p> <h2>Providing Feedback</h2> If you wish to suggest/discuss enhancements, please submit your request <a href="http://sourceforge.net/tracker/?atid=705210&group_id=126322&func=browse">using the enhancements tracker</a> <h2>Asking Questions</h2> If you have questions about configuring or using Blitz (including application patterns etc), please submit your question <a href="http://sourceforge.net/tracker/?atid=705208&group_id=126322&func=browse">using the support tracker</a> <h2>Reporting Bugs</h2> <p>Should you encounter what you believe is a bug, please submit details <a href="http://sourceforge.net/tracker/?atid=705207&group_id=126322&func=browse">using the bug tracker</a>. If you can, include: </p> <ol> <li> Which version of Blitz JavaSpaces you're using.</li> <li> Which JDK you're using.</li> <li> The relevant scripts and configuration files.</li> <li> A description of the problem. </li> <li> Steps to reproduce the problem including code(if appropriate). </li> <li> If you're getting an exception please include the <em>full</em> stack trace. </li> <li> <p>If you're encountering a deadlock, please include a thread dump, if possible:</p> <ul> <li> On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.</li> <li> On Solaris/Linux and other UNIX variants, this is achieved by hitting CTRL+\ in the terminal which is running the Blitz instance.</li> </ul> <p>[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]</p> </li> </ol> Many thanks! <p></p> <div align="center"><a href="../index.html">Back to Documentation</a></div> </body> </html>