Reporting Bugs, Providing Feedback or Asking Questions
In emergency, contact us directly at dancres.org.
However, we would prefer that you use the site at SourceForge (we
receive email advisories whenever you update the trackers). By
entering your issues, requests etc as SourceForge you are helping to
build a knowledgebase for other users and we can potentially spot
trends and over-arching issues.
Providing Feedback
If you wish to suggest/discuss enhancements, please submit your request using the enhancements tracker
Asking Questions
If you have questions about configuring or using Blitz (including application patterns etc), please submit your question using the support tracker
Reporting Bugs
Should you encounter what you believe is a bug, please submit details using the bug tracker. If you can, include:
- Which version of Blitz JavaSpaces you're using.
- Which JDK you're using.
- The relevant scripts and configuration files.
- A description of the problem.
- Steps to reproduce the problem including code(if appropriate).
- If you're getting an exception please include the full stack trace.
-
If you're encountering a deadlock, please include a thread dump, if possible:
- On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.
- On Solaris/Linux and other UNIX variants, this is achieved by
hitting CTRL+\ in the terminal which is running the Blitz instance.
[Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]
Many thanks!